Locker room, coatroom, and dressing room attendants provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Clean facilities such as floors or locker rooms.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Refer guest problems or complaints to supervisors.
  • Maintain a lost-and-found collection.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Activate emergency action plans and administer first aid, as necessary.
  • Procure beverages, food, and other items as requested.
  • Collect soiled linen or clothing for laundering.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Operate controls that regulate temperatures or room environments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Provide or arrange for services such as clothes pressing, cleaning, or repair.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Stencil identifying information on equipment.
  • Set up various apparatus or athletic equipment.
Work Context
  • Contact With Others — 91% responded "Constant contact with others".
  • Indoors, Environmentally Controlled — 93% responded "Every day".
  • Face-to-Face Discussions — 80% responded "Every day".
  • Deal With External Customers — 64% responded "Extremely important".
  • Spend Time Standing — 51% responded "Continually or almost continually".
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 57% responded "Continually or almost continually".
  • Work With Work Group or Team — 58% responded "Extremely important".
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Work Activities
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Detailed Work Activities
  • Clean facilities or work areas.
  • Assign resources or facilities to patrons or employees.
  • Explain regulations, policies, or procedures.
  • Respond to customer inquiries.
  • Monitor availability of equipment or supplies.
  • Resolve customer complaints or problems.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Speaking
  • Talking to others to convey information effectively.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
  • Actively looking for ways to help people.
Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.

Abilities

Speech Recognition
  • The ability to identify and understand the speech of another person.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
  • The ability to speak clearly so others can understand you.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.

Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Data base user interface and query software
  • Data entry software Hot Technology
Spreadsheet software
  • Microsoft Excel Hot Technology
  • IBM Lotus 1-2-3
Office suite software
  • Microsoft Office Hot Technology
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