Computer and information systems manager

Also called: Application Development Director, Computer Operations Manager, Computer Programming Manager, Computer Security Manager, Computer Systems Information Director

Varies

estimated salary

Computer and Information systems managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

 

 

 

 

 

  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Provide users with technical support for computer problems.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Stay abreast of advances in technology.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Develop and interpret organizational goals, policies, and procedures.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Review and approve all systems charts and programs prior to their implementation.
  • Prepare and review operational reports or project progress reports.
  • Evaluate data processing proposals to assess project feasibility and requirements.
  • Control operational budget and expenditures.
  • Purchase necessary equipment.
  • Manage backup, security and user help systems.
Work Context
  • Electronic Mail — 100% responded "Every day".
  • Structured versus Unstructured Work — 84% responded "A lot of freedom".
  • Work With Work Group or Team — 79% responded "Extremely important".
  • Face-to-Face Discussions — 64% responded "Every day".
  • Spend Time Sitting — 59% responded "Continually or almost continually".
  • Contact With Others — 58% responded "Constant contact with others".
  • Coordinate or Lead Others — 64% responded "Extremely important".
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Work Activities
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Detailed Work Activities
  • Advise customers on technical or procedural issues.
  • Develop computer or information systems.
  • Coordinate operational activities with external stakeholders.
  • Analyze data to inform operational decisions or activities.
  • Develop organizational goals or objectives.
  • Direct organizational operations, projects, or services.
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Knowledge

Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Skills

Critical Thinking
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
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Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
  • The ability to read and understand information and ideas presented in writing.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Inductive Reasoning
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Operating system software
  • Linux Hot Technology
  • Shell script Hot Technology
  • UNIX Hot Technology
  • Oracle Solaris Hot Technology
  • Red Hat Enterprise Linux Hot Technology
  • Apple macOS Hot Technology
  • Hewlett Packard HP-UX
  • KornShell
Graphics or photo imaging software
  • Microsoft Visio Hot Technology
  • Adobe Systems Adobe Flash
Development environment software
  • Microsoft Visual Basic Hot Technology
  • Microsoft Visual Basic Scripting Edition VBScript Hot Technology
  • Microsoft Visual Studio Hot Technology
  • Microsoft .NET Framework Hot Technology
  • Microsoft Azure Hot Technology
  • Eclipse IDE Hot Technology
  • Common business oriented language COBOL Hot Technology
  • Integrated development environment IDE software Hot Technology
  • Assembler
  • Progress OpenEdge ABL
  • Apache Maven
  • K2 Business Process Automation
  • C
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