Also called: Armed Site Supervisor, First-line Supervisor of Security Workers, Guard Captain, Guard Chief, Guard Supervisor
First-line supervisors of security workers directly supervise and coordinate activities of security workers and security guards.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- Assign security personnel to posts or patrols.
- Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- Develop and document security procedures, policies, or standards.
- Explain company policies and procedures to staff using oral or written communication.
- Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Log items distributed to persons, such as keys and key cards.
- Monitor and authorize entry of employees, visitors, or other persons.
- Monitor closed-circuit television cameras.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Order materials or supplies, such as keys, uniforms, and badges.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Recruit, interview, and hire security personnel.
- Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- Secure entrances and exits by locking doors and gates.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Write and present department budgets to upper management or other stakeholders.
- Write reports documenting observations made while on patrol.
Work Context
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Work Activities
Work Activities information for this career will be available soon.
Detailed Work Activities
- Communicate with management or other staff to resolve problems.
- Manage human resources activities.
- Assign duties or work schedules to employees.
- Request emergency personnel.
- Develop organizational methods or procedures.
- Document operational procedures.
- Document operational activities.
- Explain regulations, policies, or procedures.
- Inspect equipment to ensure safety or proper functioning.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Investigate illegal or suspicious activities.
- Monitor alarm systems.
- Record operational or production data.
- Maintain operational records.
- Monitor access or flow of people to prevent problems.
- Prevent unauthorized individuals from entering restricted areas.
- Maintain surveillance of individuals or establishments.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Monitor operations to ensure compliance with safety or security policies or regulations.
- Supervise employees.
- Order materials, supplies, or equipment.
- Patrol properties to maintain safety.
- Inspect facilities to ensure compliance with security or safety regulations.
- Conduct eligibility or selection interviews.
- Hire personnel.
- Recruit personnel.
- Schedule instructional activities.
- Search individuals for illegal or dangerous items.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Block physical access to restricted areas.
- Provide safety training.
- Train personnel to enhance job skills.
- Conduct health or safety training programs.
- Prepare financial documents, reports, or budgets.
- Report information to managers or other personnel.
- Prepare operational budgets.
- Prepare investigation or incident reports.
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